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Customer Lifetime Value (LTV) Calculator

Customer lifetime value is how much a customer is worth to the business across the whole relationship. Combined with CAC, it shows whether it pays to spend on acquiring them.

Your numbers

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100% = LTV in revenue; less = LTV in profit.

Result

LTV
$3,600.00
Total revenue over the period
$3,600.00
Customer lifetime value
ItemValue
Average order value$100.00
Orders per year12
Years retained3
LTV (after margin)$3,600.00
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How to calculate LTV

The simple form is LTV = average order × orders per year × years retained. A customer who spends $100 an order, 12 times a year, for 3 years generates $3,600 in revenue. Apply your margin to turn that into the profit the customer actually contributes.

LTV and CAC together

LTV alone says little — what matters is the LTV/CAC ratio. If acquiring a customer costs $200 (CAC) and they generate $3,600 in LTV, the ratio is 18×, which is excellent. Aim for at least for healthy, self-funding growth.

Frequently asked questions

Sources

  • Business metrics — customer lifetime value

Embed this calculator

Copy the code and paste it into your site or blog. Credit with a link back to Contania is included, and the height adjusts itself.

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